Customer Testimonials & Feedback

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I have always been 100% satisfied with Alpha... The staff are always friendly & happy. The shuttles are never far away either & I am always on time for my flights.

Melissa - Mar, 2018

Staff at check in were efficient and helpful. At the return to Brisbane, our car was ready, and key collection quick. It's a fantastic service for us as we are 50 km from the airport. Thank you.

Barry - Mar, 2018

Being the first time I had parked with Alpha, you are always apprehensive but upon entry to the car park, I was greeted with open arms and all was explained regarding the facility and that my vehicle would be in safe hands. The staff were terrific including the shuttle bus drivers. Will be back.

Bruce - Mar, 2018

I have always found Alpha staff to be courteous and obliging and would always recommend them to friends and family

Robert - Mar, 2018

No waiting time for shuttle bus to and from airport and also did a great job with washing and cleaning my car.

Melinda - Mar, 2018

I have always been very happy with the service of office staff and drivers. Very friendly.

Julie - Mar, 2018

Very excellent service from the staff and everthing was done quickly and effeciantly will use your car parking again

malkit - Mar, 2018

This is the first time I have used long term airport parking and I was very pleased with the experience. Alpha has good systems in place and the staff were efficient and professional.

Terry - Mar, 2018

Very good service at a very affordable price. Would not hesitate to recommend Alpha to everyone.

Karsten - Mar, 2018

I checked 10-15 minutes but our driver arrived at the designated meeting place just a few minutes after we did. We didn't need to call for pickup as it had been prearranged 2 weeks earlier. Very efficient service. Thank you! :)

Ian - Mar, 2018

Excellent service with a smile. I use and often recommend this business when I need airport parking.

Audrey - Mar, 2018

Very easy to book online. Staff friendly and efficient. Would recommend to friends and family.

Raymond - Mar, 2018

My driver both directions were very down to earth. The ladies at front desk were lovely. A nice choice of staff.. I will use your company again, knowing part of the organising our holidays will be that bit easier. Positive experience. Thank you!

Brenda - Feb, 2018

No issues whatsoever and we were more than happy with both the service provided and the cost of parking our vehicle. Would definitely use Alpha again!

Joslyn - Feb, 2018

Fantastic service. My plane was delayed by 4 hours. It wasn't a problem and no extra charge. Great experience I will be using Alpha again.

Adam - Feb, 2018

Our car was undercover - a very big plus! The facility was easy to get to. We had quick and prompt trips to and from the airport. Reliable service. When you are a tired traveller you really want simple, and well organised service.

Jannese and Colin - Feb, 2018

Very polite, professional and helpful with all interactions. Will definitely use Alpha again and recommend to friends.

Amanda - Feb, 2018

The service is always excellent, have already introduced another family to your service

Anne - Feb, 2018

I was very pleased with the ease of booking my car in and was very happy to receive a discount for being an aged pensioner.

Helen - Feb, 2018

I am more than satisfied with the service, price and care. I know where to go next time and it is also good to know that you have a depot at Brisbane. Thankyou.

Natalie - Feb, 2018

The service you provided was excellent. The cost for parking was far cheaper than a taxi fare from home to the Brisbane airport and return. We were back in our own vehicle at a time when queuing for passenger transport would not have been an attractive option. The shuttle was less than 10 minutes. I will certainly be recommending Alpha. Thank you.

Ray - Feb, 2018

Parking could not have been easier! Came back to a nice clean car too!! Fabulous service, will definitely use alphs again.

Lisa - Feb, 2018

Awesome service will recommend to friends for sure thank you cheers

Earl - Feb, 2018

Shuttle bus was comfortable and had nice air conditioning. Drivers were very helpful, loading and unloading. Everything was on time. Thank you. We were recommended by a family member and certainly will use again when travelling.

Barbara - Feb, 2018

Always enjoy your service. I know that my car is safe, your staff are warm & friendly (which is lovely after a long flight) and I'll always get to my flight on time - thank you

Megan - Feb, 2018

As always the service was exemplary and efficient staff are always friendly have parked there now for years with you guys and the previous named company would highly recommend

Isobel - Feb, 2018

Service was famtastic and really easy and convenient for dropping the car off..Plenty of room to park and close to the airport. Will be using Alpha everytime now!

Lauren - Feb, 2018

We paid extra and got the car cleaned inside and out - so glad we did, they did a great job and it was great to hop into a nice clean car :)

Sophie - Feb, 2018

My wife left her dress in the car and your staff organised someone to drop it off for us even though I know you were flat out. Thanks for going above and beyond

Matthew - Feb, 2018

Prompt drop-off & pick-up service, "no hassle" parking.

Dennis - Feb, 2018