Customer Testimonials & Feedback

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We actually waited less than a minute for collection, since the shuttle pulled in even before we rang. The driver was terrific, friendly but not intrusive, readily helping with bags, and showing confidence in his driving and handling the admin details. We both remarked on what a pleasure he was to deal with. We have used Alpha before and this time confirmed our first impression.

John - Apr, 2018

You can't improve on perfection!

Steve - Apr, 2018

Friendly, helpful and professional service from initial phone contact to customer service of desk staff and shuttle driver. Alpha provided service that was fast, friendly and made the experience "easy, convenient and enjoyable". Exceeded our expectations! Well done and many thanks! Kristina & Robert Andersson

Kristina - Mar, 2018

Always a positive visit!

Diane - Mar, 2018

Parked with Alpha many times and always found it a great service with friendly, helpful staff.

anthony - Mar, 2018

Excellent service. We have used Alpha once before the most recent booking. Our son liam has used the service on numerous occasions and he recommended it to us. The service on this last occasion was exceptional and we ill continue to use Alpha when we travel.

JASPER - Mar, 2018

A great experience. Quick, friendly and helpful especially when traveling with children and different parking options available.

Laura - Mar, 2018

I was extremely impressed with the care and helpfulness shown by Alpha staff when our night arrival was delayed, compounded by loss of luggage running us very close to Alpha closing time. The staff and shuttle driver could not have been more polite, cheerful and helpful. I recommend Alpha to others at every opportunity.

Morris - Mar, 2018

Staff were friendly and easy. Shuttle to and from airport made commuting to the airport very pleasant

Hannah - Mar, 2018

Excellent car wash. Well worth the extra cost. I love coming back from travel to a detailed car!

Tui - Mar, 2018

Very efficient personnel ensuring a hassle free drop off and pick up. Always use Alpha when I am travelling interstate as it is the only time my car gets a good wash.

Peter - Mar, 2018

I have been using Alpha for approx 6 years for parking plus car rental in melbourne and have never received bad service. Will allways use Alpha.

FRANCIS - Mar, 2018

Have used Alpha since it first began....Always been happy with the prompt and polite service.....Keep up the good work..It is appreciated

Judith - Mar, 2018

Best airport parking I have experienced, car was very clean after added car wash. Awsome, thanks, highly recommend Alpha airport parking

Steve - Mar, 2018

Very friendly, efficient and pleasant staff. The service was very prompt even though our plane was delayed by hours.

Glenda - Mar, 2018

Been parking at Alpha for over 5yrs. Great friendly staff. Great rates. Thanks for the top service.

Kevin - Mar, 2018

We are repeat customers and have used your service on numerous occasions when we travel overseas and interstate. Your service is 1st class and we will continue to Alpha.

Barry - Mar, 2018

I didn't have to call to be picked up. It arrived as I got to the place I had been told to wait. The staff were sooo friendly, could not fault anyone at all. I will be using them again this week. Great service.

jan - Mar, 2018

Staff at check in were efficient and helpful. At the return to Brisbane, our car was ready, and key collection quick. It's a fantastic service for us as we are 50 km from the airport. Thank you.

Colin - Mar, 2018

First time users of this type of service. Found Alpha to be online service to be so easy. Staff friendly and hospitable.

Patrina - Mar, 2018

I have always been 100% satisfied with Alpha... The staff are always friendly & happy. The shuttles are never far away either & I am always on time for my flights.

Melissa - Mar, 2018

Staff at check in were efficient and helpful. At the return to Brisbane, our car was ready, and key collection quick. It's a fantastic service for us as we are 50 km from the airport. Thank you.

Barry - Mar, 2018

Being the first time I had parked with Alpha, you are always apprehensive but upon entry to the car park, I was greeted with open arms and all was explained regarding the facility and that my vehicle would be in safe hands. The staff were terrific including the shuttle bus drivers. Will be back.

Bruce - Mar, 2018

I have always found Alpha staff to be courteous and obliging and would always recommend them to friends and family

Robert - Mar, 2018

No waiting time for shuttle bus to and from airport and also did a great job with washing and cleaning my car.

Melinda - Mar, 2018

I have always been very happy with the service of office staff and drivers. Very friendly.

Julie - Mar, 2018

Very excellent service from the staff and everthing was done quickly and effeciantly will use your car parking again

malkit - Mar, 2018

This is the first time I have used long term airport parking and I was very pleased with the experience. Alpha has good systems in place and the staff were efficient and professional.

Terry - Mar, 2018

Very good service at a very affordable price. Would not hesitate to recommend Alpha to everyone.

Karsten - Mar, 2018

I checked 10-15 minutes but our driver arrived at the designated meeting place just a few minutes after we did. We didn't need to call for pickup as it had been prearranged 2 weeks earlier. Very efficient service. Thank you! :)

Ian - Mar, 2018